Terms of service

These terms apply to your use of vitamora.com.my (the "Store") and to all purchases made through it. By using the Store or placing an order, you agree to these terms.

1. Who we are

The Store is operated by Al Harazi Group ("VitaMora", "we", "us") through:

Harazi General Trading Sdn. Bhd.
SSM No. 202201006110, Malaysia
B2-2-3, No. 1, Jln Dutamas 1, Solaris Dutamas, 50480 Kuala Lumpur, Malaysia

Email: info@harazigroup.com
Website: vitamora.com.my

2. Products

We sell authentic, brand-new and factory-sealed products from third-party brands. VitaMora is an independent retailer and is not affiliated with or endorsed by those brands. Product descriptions and images are provided for information; please always read the original packaging. Health supplements are not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication or have a medical condition, consult a healthcare professional before use.

3. Prices and payment

Prices are shown in Malaysian ringgit (MYR) and include applicable taxes unless stated otherwise. Shipping costs are shown at checkout. Payment is taken at the time of order through the payment methods offered at checkout. We may cancel and fully refund an order if a product is unavailable or a pricing error occurs.

4. Orders

Your order is an offer to buy. A contract is formed when we confirm your order by email. We may refuse or cancel orders at our discretion, for example in case of suspected fraud, and will refund any payment received.

5. Shipping, returns and refunds

Delivery is described in our Shipping policy, and returns and refunds in our Returns & refund policy.

6. Your responsibilities

You agree to provide accurate information, to use the products as directed on their packaging, and to make sure products may be legally imported into your country.

7. Limitation of liability

To the extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses. Nothing in these terms limits any rights you have under applicable consumer protection law.